Scope creep becomes expensive when a helpful reply quietly becomes a delivery commitment. MarginRail makes the commercial decision visible while the request is still a request—not after the timesheet or margin report reveals the damage.
A simple commercial checkpoint
Save the usable boundary
Store the deliverables, limits, revision caps and exclusions your team needs. Revisions create a new version without rewriting the history of earlier checks.
Capture the client’s wording
An account manager submits the request through a private intake link or checks it directly. MarginRail does not need access to the agency’s inbox or chat history.
See the commercial risk
AI compares the request with the active scope, quotes the relevant evidence and estimates the normal billable value of the additional effort.
Decide before committing
Charge, trade, defer or deliberately absorb the request. The response draft gives the team calm wording to adapt.
Collect client approval
Create a private 14-day link showing the proposed work, fee and delivery impact. Acceptance records the exact confirmed value automatically.
Focused on how agencies work
Keep client requests commercially clear
- Written project or retainer boundaries
- Account managers handling frequent requests
- Fixed-fee or capped delivery
- Fast decisions before work starts
- Calm, consistent client responses
Turn hidden extras into visible decisions
- See scope risk and potential value together
- Choose to charge, trade, defer or absorb
- Collect client approval for paid changes
- Track confirmed value separately
- Add teammates without per-seat pricing
How it differs from adjacent tools
MarginRail adds the commercial checkpoint that project-management tools often miss. It sits beside the agency’s existing stack and focuses the team on one decision: what happens to this request before delivery starts?
Pricing should be covered by one decision
An Agency workspace costs £99 per month. There is no per-seat price. The practical buying test is simple: if catching one genuinely unpriced request would cover £99, test MarginRail on that request before subscribing.
Questions agency buyers ask
Does MarginRail read Slack, Teams or email?
No. A teammate pastes or submits the request through a private link. Automatic channel ingestion is not a current feature.
Does AI approve or reject client work?
No. AI explains likely scope risk and evidence. A person chooses whether to charge, trade, defer or absorb the work.
Are client approvals electronic signatures?
No. The private link records an authorised commercial accept-or-decline response. It does not replace any signature or purchase-order process required by the contract.
Can teammates share one login?
They should not. Owners invite individual admins or members, and each person creates their own passkey.
Test the commercial checkpoint
Use one real request and the actual scope.
The instant detector runs in your browser. For an evidence-backed AI report and private workspace invitation, use the free report flow.
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