Scope creep becomes expensive when a helpful reply quietly becomes a delivery commitment. MarginRail makes the commercial decision visible while the request is still a request—not after the timesheet or margin report reveals the damage.
A simple commercial checkpoint
Save the usable boundary
Store the deliverables, limits, revision caps and exclusions your team needs. Revisions create a new version without rewriting the history of earlier checks.
Capture the client’s wording
An account manager submits the request through a private intake link or checks it directly. MarginRail does not need access to the agency’s inbox or chat history.
See the commercial risk
AI compares the request with the active scope and quotes the relevant evidence. MarginRail calculates a low-to-high value range from the agency’s hours, assumptions and rate.
Decide before committing
Charge, trade, defer or deliberately absorb the request. The response draft gives the team calm wording to adapt.
Approve and hand off
Create a versioned private 14-day link showing the proposed work, fee and delivery impact. Acceptance creates a named, printable commercial record and moves the approved fee into the invoice queue.
Focused on how agencies work
Keep client requests commercially clear
- Written project or retainer boundaries
- Account managers handling frequent requests
- Fixed-fee or capped delivery
- Fast decisions before work starts
- Calm, consistent client responses
Turn hidden extras into visible decisions
- See scope risk and potential value together
- Choose to charge, trade, defer or absorb
- Collect client approval for paid changes
- Hand approved fees to billing
- Add teammates without per-seat pricing
How it differs from adjacent tools
MarginRail adds the commercial checkpoint that project-management tools often miss. It sits beside the agency’s existing stack and focuses the team on one decision: what happens to this request before delivery starts?
Pricing should be covered by one decision
An Agency workspace is free for 14 days, then £99 monthly or £990 annually if you choose to subscribe. These are the final amounts because MarginRail is not VAT registered, so no VAT is added. Annual billing includes two months free. No card is required to start, there is no automatic charge, no per-seat price and no success fee. The practical buying test is simple: if catching one genuinely unpriced request would cover £99, test MarginRail on that request during the trial.
Questions agency buyers ask
Does MarginRail read Slack or email?
No continuous monitoring is used. In Slack, a teammate deliberately chooses “Check in MarginRail” on one selected message; the app requests no channel-history scope. A teammate can also paste through a private link, forward one email, or configure a secure inbound workflow. MarginRail does not yet have a native Zapier app.
Does AI approve or reject client work?
No. AI explains likely scope risk and evidence. A person chooses whether to charge, trade, defer or absorb the work.
Are client approvals electronic signatures?
No. The private link records an authorised commercial accept-or-decline response. It does not replace any signature or purchase-order process required by the contract.
Can teammates share one login?
They should not. Owners invite individual admins or members, and each person creates their own passkey.
Test the commercial checkpoint
Use one real request and the actual scope.
The free AI report gives you an evidence-backed scope decision, potential value and a drafted response before you set up a workspace.
Generate the free AI report →Start your free trialNot ready to paste a scope? Request a focused agency walkthrough.